Insights from the 2022 NeuroLeadership Summit
Your Brain at Work
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How to De-Escalate Conflict
We often think about escalation as kind of the physical violent stuff that happens, right? But actually what we saw is that de-escalation has three different intensities. It's a bit like speaking up, right? Very similar, there's a continuum. So you want to learn how to de-escalate the easier stuff and the medium stuff,. And then the harder stuff, which is more rare, will be much, much easier when it happened.
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