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Summary of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen | Free Audiobook

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CHAPTER

How to Start a Conversation With Your Partner

When you propose to have a conversation, extend an invitation. Make the other party your partner and figuring it all out. If their initial reaction is defensive, be persistent and open to their response. Once you understand the three conversations, you can transform each one into a learning conversation.

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