Navigating the Future of AI and Business

This chapter explores IBM's strategic initiatives in artificial intelligence, emphasizing the rise of agentic AI and its potential impact on enterprise productivity. CEOs are shifting from experimental AI projects to realizing tangible business value, while discussing the challenges and opportunities presented by technology in improving operational efficiencies. The conversation also highlights advancements in sectors like air traffic control, the role of accurate data, and the implications of quantum computing in enhancing business competitiveness.