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448 The Insight Book by Anthony Tasgal

The Marketing Book Podcast

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Railhead Adhesion

An additional tragedy is that so much of that jargon leeches into their external communications. Clients often say to me, well, we don't really use that. So I'm going to talk about this example. The engineers call it railhead adhesion. It's one of the major problems for delays on the railways in the UK. And everyone went, what is this? And she said, it's an expression that everyone certainly in the UK will understand.

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