The Irrationality of Human Beings

Impulse first is what's best, says the author. We all act on impulse without thinking about it from time to time. If you've ever retracted or not done what feels right in the moment because of that inherent fear, that nervous feeling in your stomach, that is an aeroplane decision. It matters because emotional responses usually aren't the right response. Building people up will always come around to be more beneficial than trying to cut people down. And if you don't take time to think in the heat of the moment, you act irrational and give up a tactical advantage over everyone else.