Downtown Josh Brown & Michael Batnick on Disney+, Peloton, Knicks, podcasting, markets, & more | E1496
This Week in Startups
Expanding Business and Enhancing Customer Experience
This chapter explores the strategy of business expansion through property acquisition and the critical need for enhanced customer interactions. It introduces the concept of 'leaky bucket syndrome' to illustrate the risks of poor service, while advocating for active automation solutions to create personalized customer experiences.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
