366: ‘Measure Seven Times, Cut Once’, With Glenn Fleishman
The Talk Show With John Gruber
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Southwest Airlines
Southwest has averaged more than 2000 canceled flights a day this week. That's 330,000 passengers a day with canceled flights for like, thought about the numbers. It's going to be a while before Southwest recovers, but you know, I wouldn't bet against them because it's a company that is customer focus.
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