How Do We Scale That Customer Experience?

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Ma, can you expect every company to go build the same things that has taken amazon and net flix and grugl like a decade to go bild? No, every company can't be expected to go do that. And that's why atuillo, wea, we launched art, the tio customer engagement platform.

It was great to have Jeff back on the pod! But first, Producer Rachel gives some updates on TWIST Founder Meetups (01:54) and Jason talks a bit about Oculus (14:12). Then, Jeff Lawson from Twilio joins (24:42) to discuss their new mission to build the leading customer engagement platform, the launch of their new product Twilio Engage, lessons from scaling & their big acquisitions, San Francisco and more!