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Episode 47: Why Post-Sale Is Still Broken (And What to Do About It)

Account Management Secrets

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Navigating the Evolving Role of Account Management

This chapter explores the complexities of customer advocacy and the pivotal role of account management in fostering ongoing customer relationships. The discussion highlights the importance of structured frameworks, collaboration among growth functions, and the integration of AI technologies to enhance effectiveness. Emphasizing the need for account managers to adapt to new strategies, the chapter presents the Amplify 10X growth system as a guide for optimizing customer engagement and satisfaction.

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