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394 Selling The Price Increase by Jeb Blount

The Marketing Book Podcast

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How to Talk to Customers About Price Increases

Jeb Bush: When you're agonizing over, who am I going to go get price increases from? It's an easy way to say, I can focus on this segment. So we think about emotional contagion for human beings. We have the ability to feel what other people are feeling. And with a horse, essentially because you're smaller than the horse, you have to be bigger on the inside than you are on the outside. The most powerful emotional foundation for you is relaxed assertive confidence.

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