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MBA2100 Q&A Wednesday: Am I too nice to be an entrepreneur?

The $100 MBA Show

00:00

Change Your Business or Change What You Do

"You've got to think about what is the most important person in your business. Whois person you need to protect at all costs? And in my book, it's your customer," he says. "Your customers are relying on us. We need to deliver excellent service."

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