The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Rewind: Intercom on Product – The intersection of company and product strategy

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Caring About a Product and Good Strategy

This chapter discusses the importance of companies and users caring about a product, the core ingredients of a good strategy, and the distinction between company strategy and product strategy.

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