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How to Talk to Charlie on the Phone
Hospital's risk manager told Amy not to be talking to detectives without a hospital administrator or someone that was representing her. She also wanted me to talk to her if the detectives did reach out. When I hung up the phone, I simply said to the detectives, let's get him because I knew at that moment that the hospital was going to do everything that they could to support themselves and not to take care of those patients. And I was angry. What was he like on the phone? Quiet, funny, sad, very, very sad. Mostly he was pretty darn depressed.