Meta’s Monster Quarter, Rally Rolls On, Live: ServiceNow CEO 7/27/23
Squawk on the Street
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The Benefits of Generative AI in Insurance
The most important thing to service now is why we're the fastest growing SaaS company in the cloud in the world. And I also think it's why we have the highest retention rate, more than 99% of our customers stay with us. Now we're going to take it to a new level, Jim. So let's reinvent insurance. Let's take AI-based decision-making for underwriting processes. Or go to health care and bring natural language knowledge support for the clinicians to better serve the patients. All these things have massive paybacks for the customer.
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