How to Detangle and Weave User Problems

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Alexaly Horasmchuk: I'm a product designer who's curious about why people do what they do. Jay Sinogel: What are your tips for us when stakeholders bring a quote unquote user problem that may not actually be a problem at all? How do we unearth that? Or what have you found has been the most successful way to kind of detangle and weave those scenarios? Alexy: My manager told me, like, why don't you just ask for data and look at it yourself? And now I do this all the time,. Where is the supporting data? It goes back to a lot of what we've been talking about on the show lately. Lex Roman

Jasmine Oh informs us that AI will one day replace our current jobs as designers. She challenges us to adapt to AI since no career field is exempt from its influences. She also reminds us not to fear AI but to harness it to our advantage instead. She reveals that AI shouldn’t be judged as a gloomy UX future but as a medium that supports our most meaningful work in new roles. She also encourages us to challenge stakeholders when shallow data is used to feed requirements into a product.

Working at Microsoft (4:58)
AI at Work (6:17)
5-Year View of AI (8:03)
Today's Work Intersects with the Future (10:16)
How Recognition Works (11:58)
How Long Before Jobs Are Gone (15:50)
Behavior and System Designers (17:36)
What Does the Future Designer Look Like? (23:34)
Being Human and Empathy (29:00)
Microsoft CEO (31:58)
Ways to Stay Ahead (33:25)
Educational Resources (36:30)
Design Superpower (40:13)
Design Kryptonite (40:47)
Secret Identity (42:51)
Double and Triple-checking the Facts (43:57)
Recommended Book (46:41)
Habit of Success (47:24)
Best Advice (49:06)

Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/065

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