
The Neuroscience of Leadership: Dr. David Rock
The Gartner Talent Angle
00:00
How to Distinguish a Threat Response in Someone
The best way to use the SCARF model is ahead of time. "Apologize if you've seen him walk away and come back the next day," he says. The emotion has a chemical timeline. It's going to have a peak pretty quickly, then drop very slowly. So think about the threats you could create and be thoughtful about how to interact"
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