Marc Stickdorn 'Exploring Zoom Levels and understanding Journey Map Ops in greater detail'
The Human Centered Design Podcast (Premium)
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Journey Map Operations - What's the Difference?
10 years ago, i started company together with the jacob and clouds called smapley. Smapley was the first digital tool to crade journey maps at that time. And we see that itit is, it gets applied in very different areas from bic service to human resources. Thinking about emploe experience during the pendamic was a real game changer. Ther and and of course, custom and usac spirits.
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