403 This Guy’s Been On Production Pay for 12 Years!
Jason On Firms Podcast
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Navigating Team Dynamics and Client Relationships
This chapter explores the structure and functionality of 'pods' within teams, focusing on the roles of client-facing managers and their impact on client experiences. It addresses the complexities of managing production pay systems and the transition to automated processes, while also examining timekeeping practices in both small firms and larger organizations. The conversation highlights the importance of effective communication, recognizing difficult client relationships, and leveraging historical insights from the accounting industry to foster growth.
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