3min chapter

The Future of Identity cover image

Jon Gelsey: Identity Product GTM Insight from Auth0’s Early Days

The Future of Identity

CHAPTER

Emphasis on Customer Experience and Outsider Perspective in Identity Industry

Exploring the influence of being an outsider in the identity industry, inspired by Steve Jobs' emphasis on aesthetic experiences. The chapter stresses the significance of emotional bonds with customers and the potential for innovative insights through a non-traditional viewpoint.

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