The Knowledge Project with Shane Parrish cover image

#42 Atul Gawande: The Path to Perpetual Progress

The Knowledge Project with Shane Parrish

CHAPTER

Is There a Just Culture Within the Teams?

Nassa also has a protected space where if you submit a a report on an error or on a what they call a near miss, didn't crash the plane, but it could have. So by reporting on it, you you are not a subject to investigation. There is no get at a jail free card. You lie about a what's what's happened. And those kind of behavior norms, are ones that should get you fired and are appropriately removed. The power differential has gotten out o whack. We're seeing it in our operating rooms. A woman named amy edman edmonson has done a lot of research on how you create psychological safety. It's creating a place

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