12min chapter

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Understanding Product Operations with Jenny Wanger: From Strategy to Best Practices

Rocketship.fm

CHAPTER

Navigating Product Operations: Gap Analysis and Cultural Cohesion

This chapter explores the importance of conducting gap analysis in product operations to identify areas for improvement aligned with product strategy. It highlights the necessity of organizational buy-in and strong communication culture, illustrated through a case study of Airbnb's growth. The chapter cautions against a checklist approach, advocating for a strategic alignment of product operations with broader organizational goals to ensure effective transformations.

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