GPT 3.5 and Customer Support?

The Intercom is a customer support platform. We have like, you know, 25,000 customers across some of the banks probably can't afford one. And we've been looking at kind of the GPT 3.5 family of models and some other models as well recently. It's not using language models that are as large as maybe medium language models,. You know, embeddings and so on. But it gets very good accuracy at the sort of thing it does. The user has to go and like curate a specific answer.