There's a lot of acronyms and things to remember in this book. The author says that if you can at least take away one thing, then you're going to be good. So I think that it's really good. And they say this too is you take one piece of information. That's how you learn and take action.
"Crucial Conversations: Tools For Talking When Stakes Are High" is name of the book that we review today. We'll cover high level techniques for making your convos with people more productive and fruitful. As they say in the book "It's not about communication. It's about results."
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