5min chapter

Finding Our Way cover image

23–Make UX truly human-centered by addressing trauma, power, and other necessary and uncomfortable realities (ft. Vivianne Castillo)

Finding Our Way

CHAPTER

Creating a Culture of Trust and Humility in a Design Organization

UX is a lifelong process and experience as well. I found the degree of buy in to be widely varying in terms of people's willingness to be a part of those kinds of things or to engage with them at more than a superficial level. For some companies and teams that's a culture shift. You can't just have a one two day workshop and then you don't talk about it ever again. It's a muscle that you have to build and I encourage people to build it slow. After a while it won't feel like extra, it'll just be the work.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode