I Don't Care, I'm Going to Be a Human Being to These People

When you control someone's salary and their livelihood, you'll never be the same as them. You have to take that responsibility and be very careful about how you manage it. When we did a big layoff, I met with every individual at 9 a.m. before anyone even walked in the door. They all knew first individually, they all their packages, whatever. Then we announced it,. And then we met with the whole company to kind of talk through it. We've actually gotten this question from a number of listeners. So it's about time that we answer it.

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