Navigating the Dual Nature of Bureaucracy

Bureaucracy exists to provide consistency and structure, but it often stifles creativity and productivity – and breeds misery. In this episode, Adam investigates why we wind up with stupid rules, how to cut red tape without creating chaos, and what it takes to hack bad policies for a greater good. Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts

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