Creating the World's Best Client Experience cover image

The Luxury Brand Experience with Lilian Raji

Creating the World's Best Client Experience

00:00

Evolving Business Models Through Connection

This chapter explores the necessity of adapting business strategies while keeping clients engaged throughout the process. Using fitness as a metaphor, it highlights the gradual approach needed for successful change management. The discussion includes personal anecdotes about overcoming resistance to change and emphasizes the importance of empathy and transparency in client relationships.

Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner