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John Ruhlin | How to Maximize Your Gift Giving

The Art of Charm

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Don't Make Mistakes, People Have Grace

Businesses struggle to satisfy customers, and customers are getting more discerning every single day. But if you show case to a client or a customer that you are thoughtful and you care about them, even while you're making mistakes, odds are they're going to keep you on as that customer. And we've seen it time and time again in our own business over 15 years. Ofs, nobody's perfect. Nobody has a perfect team. Nobody has to perfect anything. Mistakes happen. Businesses let other businesses down. It doesn't mean you can have a stucky business, give great gifts and ery be ok.

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