How did one of the world’s biggest bureaucracies successfully develop a sleek, efficient, and user-friendly online benefits experience for veterans? Today’s guest, Charles Worthington, CTO of the U.S. Department of Veterans Affairs shares how he applied a tech startup mentality to help make the VA’s services more accessible to our nation’s finest, and why he hopes to spark a “tradition of public service” in the tech industry.
Tune in to learn:
- An overview of the U.S. Department of Veterans Affairs’ digital services (2:55)
- The effort to rebuild the VA website (5:00)
- How the VA mobile app was launched (12:551)
- The state of tech in the public sector (28:50)
Mentions:
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