Buy or build? Focus on the core product or innovate? Zendesk CTO Adrian McDermott's advice for scaling
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How to Build a Product in a Small Team?
When you acquired the company to help you build the chap part of your product, it quickly became clear that it was a much more complicated product and problem. And so we realize pretty soon that someone who had put the ten thousand hours in to build this real time system that could scale to three thousand agents and a ride sharing company on line at once in china,. You're not going to grow that overnight. I do think it takes time. It's like if you asked me to translate the web sit into chinese, i could absolutely learn the chinese language and translate it, but it could be better that you find some one else to do that who natively speaks chinese.
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