Create a Culture of Listening—Get Stuff Done Step 1 ~ 4 | 4
Radical Candor: Communication at Work
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The Listening Step Is So Important From an Editorial Perspective
Google's focus listening exercise lasts just two and a half minutes. In that time, people can start to solve the problem for themselves or think about their own next step. When it works, when you get out of it is, it's a really effective tool for helping you figure out what ideas are most resonant for people.
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