"I treat it like we're serving our most important customer. And before I talk through how I onboard employees, I wanted to share my theory about why I believe leaders suck at doing this very important job," he says. "For selfless reasons, onboarding is important because you've just convinced someone to give up their livelihood or close all of their professional options because they trust you." He adds: "Any time that is focused on replacing an underperforming employee or an employee that quit is time not focused on the priorities of your business"
Episode 14: So you’ve just hired your first employee. You’re excited. It’s a big milestone for your business. Now what? Alex Lieberman (@businessbarista) shares his tips to making sure your first (and future) employee is bought-in from day one. He’ll be sharing how you can establish the “why” and solidifying the “how” in your onboarding process so that they can hit the ground running.
Timestamps:
(01:01): What’s wrong with onboarding today
(04:21): What does good onboarding look like
(06:15): Establishing the WHY
(07:52): Establishing the HOW
Links:
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