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Observe Capabilities in Softar
In our teams, i think there's a lot that changes based on the questions we ask. How do we get a view of what's happening? And this overlaps with legibility, how do we make our teams report out such that we can understand what's happening at scale? When you're talking about this with softar, it's easy. Not always fast, but you insert some code to do that. Sometimes you can make the suffer give you those clues.