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The Importance of Being a Good Lever
JP: We've always got to look at where can we cut some costs first? And are there luxuries that we have today that we don't need? I think the transparency piece has been huge because now, frankly, we're in an age where people are going to post on LinkedIn about their experience. "I just love to give, assume the best, give the benefit of the doubt and leave an organization better than when I found it," she says.