In this video, communication expert Gary Ross shares valuable insights into workplace communication, highlighting common mistakes people make and offering strategies for improvement. Discover the importance of clarity in communication and learn how to check understanding effectively without being repetitive. Gary also discusses the role of nonverbal communication, such as body language, and provides tips for managing up and communicating with senior executives. Don't miss this opportunity to enhance your communication skills and become a more effective leader. Subscribe to our channel for more valuable content like this!
Key Points:
(00:00) - Introduction
(00:10): The importance of promising clarity instead of transparency in communication
(02:30): The mistake of communicating for the sake of communication without a clear objective
(06:00): Strategies for reaching your team effectively, considering their preferred communication channels
(09:50): Tips for communicating across cultures and understanding different expectations
(11:40): Building relationships with senior executives by treating them like human beings and showing interest in their lives
(14:10): The power of storytelling in workplace communication and how to structure a compelling story
(17:40): Techniques for checking understanding without sounding repetitive or questioning
(19:20): Managing transparency in communication and maintaining confidentiality when necessary
(25:30): The impact of nonverbal communication in the workplace and avoiding distractions
(29:00): The common mistake of using filler words and strategies for reducing them
(31:50): The confidence factor in communication and how filler words can undermine it
Gary's website: https://www.insidecomms.com
The first 20 Managers Club podcast listeners to use coupon code managersclub20 at INSIDE COMMS Plus will receive 20% off sitewide. Choose one of our 11 courses or grab an All Access Pass good for 13 months…all at 20% off. Simply enter coupon code managersclub20 at checkout.
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