How Instagram Reels manages reliability | Jack Li (Instagram, Shopify)
Engineering Enablement by Abi Noda
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Build Tooling to Drive Reliability Improvements
I love the way you thoughtfully explain some of the dangers of looking at number of incidents, which is such a common go to reliability metric. As you're describing, it's so important to be thoughtful about the metrics we're using to drive reliability improvements and steer the organization in the right ways. Yeah, thank you. I want to shift the conversation a little bit and talk about tooling. One of the responsibilities of your team is to build tooling that you see is missing to help drive these reliability and performance goals. How did your team actually get into that business of building tools? That's not really your team's primary focus. Our team's mandate is fairly high level where our
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