Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#179 HVAC, Plumbing & Electrical SOPs: Multi-Touchpoint Strategies for Business

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

The Importance of Frontline Obsession in Business Management

This chapter emphasizes the necessity of a frontline obsession in business management to identify and remove operational bottlenecks. It discusses the role of accountability and communication in creating a more effective organizational environment, inspired by insights from a successful leader's tweet.

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