369: Encore Episode! How to be a Cash Register Hero
Keys To The Shop : Equipping Coffee Shop Leaders
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Communication to Baristas in the Coffee Bar
This is really a nuance of communicating to baristas in your shop and your space. You need to survey what's going on, not only with customers as they come in, but what's going onto the floor behind you. Having an awareness of what goes on around you means that you are able to help a lot of people tie up loose ends with their orders. And that brings us to the finl skill that we should be teaching a people working the cash register, which is to pace the line.
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