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Maximizing the Patient Experience with AI - with Ylan Kazi of Blue Cross Blue Shield

The AI in Business Podcast

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The Pros and Cons of Chat GPT

The other thing that we're seeing across healthcare is generative AI using large language models as an emerging use case. In many cases, I think what it does is that it decentralizes just the medical industry as a whole and it actually puts a lot more power in the hands of the patients. The flip side to that is you almost have like the WebMD problem, right? So I'm all about putting more hands in the power of patients and healthcare consumers because I think it drives a better conversation.

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