
The Systems Thinking Process Used by the Most Adaptable Product Leaders (with Sheryl Cababa, Author of Closing the Loop)
The Product Manager
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Overdraft Fees and Sustainable Solutions
This chapter examines the implications of overdraft fees in banking and their unsustainable effects on customers and banks alike. It emphasizes the importance of systems thinking in addressing financial policies and the environmental impact of reusable bags, advocating for a reevaluation of metrics and goals to promote sustainable practices.
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