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An introduction to impact mapping - Tim Herbig

The Product Experience

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Is There Limit to the Number of Actors to Map Out?

Impact mapping is about documenting what you have learned, not just picking one actor to focus on. It's also about acknowledging the relationships and t differences these actors can have. So for example, originally in this book, a gokacich also talked about on stage and off stage actors. These are people who are really using yaur product,. whom you are engaging with on a regular basis. Those off stage actors might not be as prominently visible to you, but they play a role in your quest to achieve the overrurching goal. And i suppose you can only really do that through use or interviews, right? But no other good probably.

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