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The Importance of Rate of Learning
Sally Kohn: I would say almost every time I've planned the first 20 steps, that was not really an effective use of my time. So it's those first like three or four steps. Now you're letting the entire world take over and all these nuances are starting to come together. She says a key thing in the selection of personnel is this concept of rate of learning.Kohn: You can choreograph the first two or three steps, right? That's what we call contingency planning. But then you have to have the capacity to improvise, to figure it out, what we call it, right?