How to Separate the Work From the Worker

How do you separate the work from the worker? That's sort of a big phrase, a big idea, never criticize the worker. What does that look like in practical day-to-day terms? So the Carbon Almanac taught me a whole bunch of things and one of the things that we discovered is if you've got 300 volunteers who can come and go as they please... You can't just say to people, oh, you did it so it's fine. We early on created a culture that said the best thing that could happen to a paragraph you write or chart you create is that someone here improves it. And if you're not okay with that, you shouldn't stay here