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Ep. #6: *Special Episode: The Convoy Story + Pending Market Concerns*

The Freight Pod

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Data, Feedback, and Improving the Transportation Experience

This chapter discusses the advantages of collecting data and feedback from carriers in the transportation industry to improve the overall experience. It highlights how the data was used to address issues, streamline operations, and save costs. The chapter also emphasizes the importance of having a data-driven culture and account management teams with strong data skills.

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