#518 - Shanmugam Rebuts “Sneering” From The Economist & Singaporean Workers Threatening to Quit if Forced to Return to Office?
Yah Lah BUT...
Navigating Criticism and Communication
The chapter explores the challenges ministers face in responding to public criticism, emphasizing the importance of maintaining pride and conviction in policies while addressing critiques. It also discusses effective communication strategies, including the balance between pushing back against negative narratives and avoiding escalating tensions. Additionally, the conversation touches on the preferences of Singaporean workers for flexible work arrangements and the potential impact of office re-entry on job satisfaction and retention.
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