Establishing credibility and gaining respect

Laura and Tony speak to Katherine White, the first Chief Talent Officer of global executive search firm, Spencer Stuart. They explore the challenges of being a senior leader when you are not a fee-earner, and of leading the so-called talent when the fee-earners themselves do not see you as the talent. Katherine explains how she built trust and influence, and how she learnt to add value quickly while working slowly and discretely to bring about change.

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