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The Parallels Between Dropbox and Figma
When I joined Figma, they didn't really have a customer-facing team yet established. So it was a really fun time being the first person to come in and starting to build out what does sales look like at this company. And there were a lot of parallels that I could take from Dropbox. There's so much nuanced detail in what our users, our customers are asking us to solve on the support side. You're forced to learn some really nitty gritty aspects of the product.