Exploring the impact of emotional intelligence at work through a real-life example in a high-pressure situation. The chapter underscores the role of understanding different perspectives and building connections in fostering a positive work environment.
Just like ethnic and gender diversity, generational diversity is also influencing workplace dynamics. Up to four generations comprise today’s workforce, and each brings its own set of experiences and expectations to the marketplace. In order to work better together, we have to understand one another. In this episode from 2019, we discuss how leaders can leverage the strengths of each generation when building productive organizational teams.
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