Introduction

Today's guest is Alexander Vershinskiy, Global OSS Architect & Implementation Team Manager at Syntax in North Carolina. Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes with thousands of customers trusting Syntax with their IT services and ERP needs. Today, Syntax is a leading Managed Cloud Provider for Mission-Critical Enterprise Applications.

Alexander is responsible for Syntax's global OSS Platform based on ServiceNow. He is a high performing, self-motivated ServiceNow Consultant, Architect & Business Analyst with over ten years of extensive experience in IT, with a dedicated focus on ITSM, ITOM, ITBM, HR and CSM. He possesses a unique set of skills providing seamless integration of policies, processes and procedures, which are executed by organizations to achieve the highest quality of IT services.

In the episode, Alexander will tell you about:

How he got into the world of ServiceNow,

Key learns from his career to date,

Advice on moving into a career in the ServiceNow field,

The interesting work they do at Syntax,

How ServiceNow became so valuable to the organization & 

Top tips on introducing ServiceNow into your business