"I did my PhD around building artificial emotional intelligence and looking in your master plan ahead of time when you're sitting by the mango tree," he says. "Can I just defend the fax machine? There's something like the haptic feel, because the email is all digital." Do you still have photo albums anymore? "No, no, but I'm a minimalist... so it was one of the painful steps in my life ... to scan all the photos and let go of them"